Practical answers for international patients planning care in Shanghai.
Yes. Our international patient team provides English-speaking coordinators and professional medical interpreters in multiple languages, including Arabic, French, Spanish, Russian and Japanese, at no extra cost. Several of our physicians trained or practised abroad.
Our flagship, Shanghai SinoUnited Hospital, is at 350 Jiangxi Middle Road in Huangpu District, beside the Bund. We also operate a network of clinics across Shanghai (including Shanghai Centre, Qiantan, Zhangjiang, Century Park, Gubei and Lujiazui), plus clinics in Suzhou and Hangzhou. See our network.
SinoUnited is an internationally accredited private healthcare institution and holds the China Non-public Medical Institutions Association "3A Five-Star" rating. It is a designated Shanghai first-batch International Medical Tourism pilot base and a strategic partner of Mayo Clinic.
Treatment in China is generally more affordable than comparable care in the US or Western Europe. Because every case differs, we provide a written, itemised estimate after reviewing your records, before you travel.
We support direct billing with more than 40 major international insurers. Our team verifies your coverage and handles the paperwork so you know your likely out-of-pocket cost in advance. Insurance details.
Yes. We offer written second-opinion reports and live video consultations. Through our Mayo Clinic partnership, an official Mayo Clinic second-opinion channel is also available. Learn about remote consultation.
Most patients apply for an S2 short-term private-visit visa, or an L tourist visa for medical purposes. Our team provides an invitation letter and the medical documentation needed to support your application. Visa guide.
CAR-T follows a defined sequence: assessment and screening, lymphocyte collection, approximately 3–4 weeks of cell manufacturing, infusion, and a period of inpatient monitoring before discharge. We plan the full timeline with you in advance. CAR-T details.
Please bring your passport, any prior medical records, imaging (on disc or via link), pathology reports, a list of current medicines and your insurance details. If your records are not in English or Chinese, we can arrange translation.
We accept international cards and bank transfer, and support direct billing with many insurers. A transparent estimate is provided before treatment so there are no surprises.
Yes. Our checkups follow a general-plus-specialist pathway, and many can be completed within a short stay in Shanghai. Tell us your travel dates and health priorities and we will design a plan that fits. Health checkup.
Yes. Our international team can arrange airport pickup, recommend accommodation near the hospital and coordinate your daily schedule during your stay.